Legal
Privacy Policy
This policy explains what we collect through watchspaservice.com and what happens to it. It is short because the site does very little: there is no advertising, no analytics, and no tracking of any kind.
What we collect
Only what you type into the enquiry form and send to us:
- Your name and email address, which are required.
- Your phone number, which is optional.
- The service you are asking about, and the make and model of the watch.
- Your message, and any photographs you attach.
If you email or call us instead, we hold whatever you choose to tell us in that correspondence.
What we do not collect
- We do not use cookies, advertising pixels, or analytics scripts. There is no tracking on this site to opt out of.
- We do not build profiles, and we do not track you across other websites.
- We do not ask for payment card details through this website.
Why we hold it
To answer your enquiry, to give you an assessment and estimate, and to carry out and return your watch service. That is the whole purpose. We do not use your details for marketing unless you ask us to.
Who else sees it
As few parties as possible:
- Our hosting provider, which serves this website.
- Our email provider, which delivers the enquiry to us and our replies to you.
- Where completing your service requires the hands of another specialist, we share only what that work requires. Accountability for your watch stays with us throughout.
We do not sell your personal information, and we do not share it for advertising.
Fonts
Typefaces on this site are loaded from Google Fonts. Your browser therefore contacts Google to fetch them, and Google receives your IP address as part of that request, as it would for any website using the same service.
Spam protection
The enquiry form includes a hidden field that only automated bots fill in, and the form endpoint may briefly note the network address a submission came from in order to limit abuse. This is discarded automatically and is not used to identify you.
How long we keep it
Enquiries that do not become jobs are kept only as long as they are useful, then deleted. Records relating to completed work are kept longer, because service history and appraisals have genuine value to a watch and its owner, and because we may need them for tax or insurance purposes.
Your choices
Write to us and we will act on it. You may ask what we hold about you, ask us to correct it, ask us to delete it, or ask us to stop contacting you. Deletion may be limited where we are required to keep a record of work performed.
Security
This site is served over an encrypted connection and enquiries are transmitted encrypted. No system is perfect, and we will not pretend otherwise, but we keep the amount of information we hold deliberately small.
Children
This site is intended for adults and we do not knowingly collect information from children under 13.
Changes
If this policy changes, the effective date at the top of the page changes with it.
Contact
Privacy questions or requests: sales@watchspaservice.com, or write to The Watch Spa, 6111 Gazebo Park Pl N #208, Jacksonville, FL 32257.